Frequently Asked Questions

Everything you need to know about your Bec + Bridge experience.

How long will it take for my order to be processed and shipped?

Orders placed before 12pm AEST on business days are typically dispatched the same day. During peak sale periods, please allow 1-3 business days for processing before shipment.

What is your return policy for full-priced items?

We offer returns on full-priced items for a refund or store credit within 14 days of delivery. All items must be in original condition with tags attached and the hygiene seal intact.

Do you offer international shipping?

Yes, we ship globally via DHL Express. Shipping costs and delivery timeframes vary by destination and will be calculated at checkout.

How do I determine my size in Bec + Bridge garments?

Most of our styles are designed to be true to size. We recommend referring to the specific size guide located on each product page for detailed measurements and fit notes.

Can I modify or cancel my order after it has been placed?

As we aim to process orders as quickly as possible, we are unable to guarantee cancellations or modifications once an order is confirmed. Please contact our customer care team immediately for assistance.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna for eligible regions.